Our Policies
General Policies:
- Signed contracts must be received before project is started.
- Method of contact is via email, phone, in person.
- A rush fee, an additional charge of 20% will be charged for all work needed within 24 hours.
- Information provided for projects is completely confidential and will only be shared with designated contacts upon approval of the client.
Invoicing:
- Hourly rates are billed in 15 minute increments.
- An itemized time summary will accompany your invoice.
- Prompt payment upon receipt of invoice is appreciated.
- Unpaid balances older than 30 days past the invoice date are subject to a $50.00 per month late charge
Payment and Billing Policies:
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Payment
- Required before work begins
- A signed service contract outlining the details of your assignment.
- A 20% deposit on all project assignments.
- Required after work is complete
- Total payment for services rendered is due upon completion of those services.
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Billing
- Project Plan - For the most part, our services are based on a project plan. All project prices are subject to change.
- Hourly Plan - Website Maintenance and Custom Logo/Graphic Design are based on our standard rate of $44.95 per hour.
- Payment Options:
- Cash
- Personal Check *Held for 10 days*
- Cashiers Check
- Credit Card